FAQ

Our Supplements

Our supplements are NOT diet pills. Quite frankly, there is no such thing. Anyone who makes claims like that is not being honest.

The only way to lose weight is through diet and exercise. But if you are already on Keto and working hard, supplements can make it easier for you.

They can help you solve common diet problems like sugar cravings and give you a boost where you need it. So that you are more likely to stick to your diet and reach your weight loss goals faster.

Most people notice the difference within 2-3 days. Some report improvements immediately after taking the supplement.

Everyone is different, so your individual reaction may vary.

Our recommendation is to try supplements for at least seven days.

If you feel that they are not working for you after that time, you can return the product for a full refund.

Please note that some of the benefits are not obvious in the short term. These are mostly the effects related to long-term health, for example, protection of cells from oxidative stress and a stronger immune system.

Many of our customers continue taking supplements for health protection value even after they achieve their target weight.

Our supplements are 100% safe, provided you are generally in good health overall.

Supplements are not medications

Although very powerful, our products are NOT medications.

They are dietary supplements that only include tried-and-tested ingredients with a long, scientifically-proven track record. Our formulations are developed in consultation with the leading industry experts and Keto nutritionists.

Dosages

The extra-strong dosages included in the formulations are well within the safe upper limits as defined by the European Food Safety Authority and by US FDA.

Ingredients

All of the ingredients we use are on the lists of ingredients approved as safe by both EFSA and US FDA.

Our manufacturing facility adheres to the strictest quality assurance standards (GMP) which covers all aspects of production from sourcing ingredients through to mixing, encapsulation and packing.

Safety warning

We apply a standard safety warning which is commonly included on all supplements.

Do not take this product if you are breastfeeding, pregnant or likely to become pregnant. If you are taking any medications, are under medical supervision, or suffer from any food allergies, consult a doctor before use. This product is not suitable for anyone under 18 years of age.

Discontinue use and consult a doctor immediately if any adverse reactions occur, or in case of accidental overdose. Do not use if seal is broken or missing.

We use a combination of natural and synthetic ingredients.

We have carefully reviewed each nutrient and selected the optimal source materials to maximise the overall benefit.

Absorption rate and strength are different for each nutrient. For some of them, the natural form is significantly more potent. But for others, synthetic form is broadly equivalent to natural in terms of benefits, while providing better stability and longer shelf life.

For our multivitamin product, we have opted to include several key natural ingredients that are known to be vastly superior to synthetic, for example:

D‑Alpha Tocopherol for vitamin E

5‑MTHF for folic acid

Methylcobalamin for vitamin B12

Nutri-Align Multivit and Nutri-Align Electrolytes are technically suitable for vegetarians because they don’t include any animal-derived ingredients.

However, these products are specifically designed for Keto dieters, most of whom eat plenty of red meat.

It is, therefore, not the optimal choice for vegetarians.

We would recommend looking for products that are designed to support vegetarian nutrition.

Nutri-Align supplements are manufactured in the UK.

The main manufacturing facility where our products are made is located in Blackpool, Lancashire.

All stages of production – from ingredients sourcing to mixing, encapsulating and packing – are in full compliance with Good Manufacturing Practice (GMP) standards.

GMP is a strict global system that’s compulsory for medicines but voluntary for dietary supplements. It ensures that raw ingredients are authentic, production facilities are immaculately clean and strict hygiene rules are enforced. So you can rest assured your supplements are 100% genuine, pure and safe.

Delivery

We are based in Leicester, United Kingdom. We deliver to:

  • United Kingdom – 1 to 2 working days
    (via our main UK fulfilment hub)
  • Europe – 2 to 5 working days
    (via fulfilment centres in Germany, France and Italy)
  • USA – 2 to 5 working days
    (via local Amazon Logistics)
  • Australia and New Zealand – 3 to 5 working days
    (via a local fulfilment centre in Melbourne, AU)
  • Rest of the World – 7 to 21 working days
    (fulfilled from the UK)

If your country is not on our list, please contact us and we will check whether we are able to deliver.

Unless there are specific Customs restrictions in your country, we are usually able to deliver wherever requested.

We aim to ensure reliable worldwide delivery. Most orders get delivered without any problems.

Occasionally, parcels do get delayed or lost in transit, especially on international orders.

If this happens to your order, please contact us and we will do our best to help you locate it.

If the parcel gets completely lost or delayed significantly beyond our promised delivery times, we would normally issue a refund or offer to resend the parcel.

All orders are sent with tracking by default.

You will receive your tracking number by email once your order is despatched.

Subscriptions

Save money – get 20% off all products with a subscription

Save time and effort – repeat orders are placed automatically

One less thing to remember – orders are shipped right on schedule so you never run out of supplements

Never run out of stock – we reserve stock for our subscribers even when running out of stock on popular products

No risk – cancel your subscription at any point

Yes, absolutely.

There is no commitment required. You can cancel your subscription at any point.

You can also pause it at any point and for as long as you want.

Manage your subscription via My Account section.

You can pay with any credit or debit card via Stripe.

You will be re-billed for each order using the same payment method.

You can change or update your preferred payment method via My Account section.

Unfortunately, we are currently unable to accept PayPal payments for subscriptions.

Unfortunately, we are currently unable to accept PayPal payments for subscriptions.

Please checkout using any debit or credit cart instead.

The billing period refers to the frequency of your repeat orders.

The most common billing period is 1 month. So you get a repeat order of supplements every month.

Other available options are 2 months and 3 months.

If you would like to setup a different billing period, please get in touch and we will sort it out for you.

Yes, our preset product bundles are all available on subscription.

If you would like to subscribe to your own bundle, simply add the subscription versions of the desired products to cart and then proceed to Checkout.

Moneyback Guarantee

The vast majority of our customers – over 99% – are happy with our products. Many of them experience huge improvements in their well-being and diet progress as a result of taking the supplements.

However, supplements are not medicines. Not everyone gets the same results. The effects vary depending on many factors, like your food choices, lifestyle, genetics, health, activity levels and so on. The only way to find out for sure if the supplements will work for you is to try them.

Because of our 60-day moneyback guarantee, there is no risk involved.

If you feel that the product is not working for you, or are unhappy for any other reason, please let us know. We will issue a refund immediately on the first request, no questions asked.

This policy covers all purchases made directly from us, from our retail partners and from Amazon.

Please note it does NOT cover purchases made from eBay resellers because we have no control over their policies.

Yes, absolutely.

Our moneyback guarantee will cover all products, whether opened or unopened.

We will take it back even if you have already taken most or all of the capsules.

Do you have a question?

If you haven’t found an answer to your question above, please contact us.

All questions are answered on the same day (please note we are on European time).